State Farm® Insurance Agent Craig Vickers
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Corinne Chauvin
September 10, 2025
5
out of
5
rating by Corinne Chauvin
"My experience with State Farm employees was excellent! I will recommend to others with no problem."
Georgia the potter Donnelly
September 5, 2025
5
out of
5
rating by Georgia the potter Donnelly
"Switched over 3 cars and my homeowners insurance, very easy process, my agent was very competent, friendly, and knowledgeable. Got me exactly what I needed in a timely manner."
Mark Fortner
August 19, 2025
5
out of
5
rating by Mark Fortner
"Saved hundreds !!! And it was quick and easy. No brainer ..."
Harvey Clough
August 17, 2025
5
out of
5
rating by Harvey Clough
"It was a pleasure to work with Susan Newell to clarify me concerns and provide the coverage that fit my needs."
Gjon Chota
August 13, 2025
5
out of
5
rating by Gjon Chota
"It all started with online search for State Farm agency in Keene from the time of my inquiry. Within few minutes I got a text message called the office and talked to Susan. An amazing experience highly recommend the agency. Susan is very knowledgeable, very prompt to respond and got my policy done very quickly."
Christopher Fletcher
August 7, 2025
5
out of
5
rating by Christopher Fletcher
"State Farm is top notch with service all the way the line. I would recommend them to anybody looking for insurance. I plan on being a customer for a very long time!!!"
We responded:
"Christopher, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best, Craig"
Janett Soto
July 30, 2025
5
out of
5
rating by Janett Soto
"Really good and quick service. Thanks!"
We responded:
"Jannett, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thanks! Craig"
Pat Visocchi
June 30, 2025
5
out of
5
rating by Pat Visocchi
"I was so happy with the service provided by the State Farm insurance in Keene NH. I spoke with Susan and she couldn’t have been nicer and answered all my questions and certainly saved me a lot of money. Thank you to Susan and State Farm insurance."
We responded:
"Pat, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Your words are kind, but we're so happy you saved so much money too! Best, Craig "
Leonard Jenkins
June 2, 2025
5
out of
5
rating by Leonard Jenkins
"Great company to work with. They are super responsive and they make the whole process of purchasing insurance very easy. I would highly recommend them."
We responded:
"Leonard, Thank you so much for your kind words and recommendation! We're thrilled to hear that you had a great experience working with us and found the process of purchasing insurance easy. Providing responsive and reliable service is our top priority, and your feedback means a lot to us. If you ever need assistance in the future, don't hesitate to reach out—we’re always here to help! -Craig"
Zachery Beer
May 22, 2025
5
out of
5
rating by Zachery Beer
"Top notch service and management! I'm sad to leave, due to relocation outside of NH... I will not find the same quality in MA."
We responded:
"Zach, Thank you so much for your thoughtful review! We're truly grateful for your kind words about our service and management. While we're sad to see you go, we wish you all the best in your new location. If there's ever anything we can assist with in the future, please don't hesitate to reach out—we’ll always be here for you! Best wishes in Massachusetts! -Grag"
Vonda Mitchell
April 20, 2025
5
out of
5
rating by Vonda Mitchell
"Susan Newell is the absolute best! She goes above and beyond to make sure clients are taken care of. I would definitely recommend her for all your insurance needs!"
We responded:
"Hi Vonda, Thank you so much for your kind words about Susan! We’re thrilled to hear that she has provided you with exceptional service. We agree, she truly goes above and beyond for our clients. Your recommendation means a lot to us and we’re grateful for your support. Best regards, Craig"
Lanie D
April 9, 2025
5
out of
5
rating by Lanie D
"Moving from MA to NH meant I had to change everything, including the insurance company I had been with for 10 years. I was worried I wouldn’t get the same service I was able to count on for so long… After one visit with Susan at Craig Vickers office, I knew I had come to the right place. From the moment I walked in the door I was greeted with kindness from several employees. Susan walked me through the insurance process, and the cost was less than HALF of what I was paying at my other insurance company. She even scheduled an appointment to discuss life insurance to help me understand all of my options. I would recommend this team to anyone looking for top notch agents. Thank you to everyone at Craig Vickers office for helping make my transfer such a positive experience!"
We responded:
"Hi Lanie, Thank you for sharing your experience! We understand that moving and changing insurance companies can be stressful, and we're delighted to hear that Susan and our team could make the transition smoother for you. Providing top-notch service and ensuring our clients feel welcomed and supported is our priority. We appreciate your recommendation and are grateful for your trust in our office. Thanks! Craig"
Lee Sprague
April 8, 2025
5
out of
5
rating by Lee Sprague
"Susan N. Was very helpful and accommodating to my schedule. Thoroughly answered all my questions and addressed concerns. She reviewed coverages, provided me with several options and ultimately saved us a lot of money."
We responded:
"Hi Lee We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Best regards, Craig"
Nikki Beth
March 27, 2025
5
out of
5
rating by Nikki Beth
"Susan Newell was amazing to work with. She answered all my questions and was so pleasant to work with. Thank you for making the switch to State Farm so easy!!"
We responded:
"Hi Nikki, Thank you for your kind words! We're thrilled to hear that Susan provided such excellent service and made your switch to State Farm seamless. We’re lucky to have her on our team! -Craig"
Jill Bond
March 24, 2025
5
out of
5
rating by Jill Bond
"We met with Patrick to review the insurance coverage we had through another agency. For the exact same coverage Patrick was able to reduce our payments by almost half. Patrick was easy to work with and had all our insurance policies set up in no time. I highly recommend Patrick and this office."
We responded:
"Hi Jill, Thank you so much for your kind words and for sharing your positive experience! I'm thrilled to hear that Patrick was able to help you save on your insurance while providing excellent service. We truly appreciate your recommendation. Best regards, Craig"
Devin Depault
March 19, 2025
5
out of
5
rating by Devin Depault
"Susan was excellent to deal with. Very responsive. They were able to save me a good amount of money with improved coverage"
We responded:
"Hi Devin Thank you for your wonderful review! I'm delighted to hear that Susan was responsive and could help you save money with better coverage. We appreciate your feedback and recommendation. Best regards, Craig"
Julie Carwellos
March 13, 2025
5
out of
5
rating by Julie Carwellos
"We changed our Homeowner and Auto insurance yesterday to State Farm and Patrick Shaughnessy was our agent. We were very happy with the service we received. Patrick explained everything clearly, did not attempt to "oversell", knew what our condominium association required and to whom to send the notice of coverage. Our neighbor recommended him and we're glad she did!"
We responded:
"Hi Julie, Thank you for sharing your experience! I'm pleased to hear that Patrick provided clear and helpful service, meeting all your needs without overselling. We're glad your neighbor recommended him, and we're happy to have you with us. Best regards, Craig"
Sarah Provenchia
March 12, 2025
5
out of
5
rating by Sarah Provenchia
"Patrick is great he went over every detail with me and when something changes in price he would tell me so there was no unexpected surprise's. He was very nice and polite!"
We responded:
"Hi Sarah Thank you for your kind review! I'm glad to hear that Patrick was thorough and transparent with you, ensuring there were no surprises. Your feedback on his politeness and attention to detail is greatly appreciated. Thanks! Craig"
Lisa
March 6, 2025
5
out of
5
rating by Lisa
"I am so glad that I finally found an insurance company that is a great fit for me. Susan is wonderful and if I need her for any reason she always gets right back to me within 15 minutes most times. The cost of my insurance is the cheapest that I've found yet and with the State Farm beacon in my vehicle I have a great discount. I highly recommend State Farm I can't imagine finding any better or cheaper vehicle insurance"
We responded:
"Lisa, Thank you for choosing State Farm! We're thrilled to hear that Susan has provided you with excellent service and prompt responses. Our affordable rates and the State Farm beacon discount are designed to provide you with the best value. We appreciate your recommendation!"
Theodore Nelson
February 28, 2025
5
out of
5
rating by Theodore Nelson
"Susan was amazing to work with. She was patient, listened, and made an excellent effort in helping us choose the right policies and information for us. I'm very impressed so far!"
We responded:
"Hi Theodore, Thank you for your fantastic review! I'm thrilled to hear that Susan was patient, attentive, and dedicated to helping you find the right policies. Your kind words and impression mean a lot to us. Thanks! Craig"
Samantha Deiana
February 18, 2025
5
out of
5
rating by Samantha Deiana
"Absolutely love Craig and his staff. Great service and affordable!"
We responded:
"Samantha, Thank you so much for your kind words! I'm delighted to hear that you love the service and find it affordable. We truly appreciate your support. Best regards, Craig"
Tyler Deiana
February 4, 2025
5
out of
5
rating by Tyler Deiana
"This group is very professional. I started my own painting business and needed insurance to go along with it. They made it happen efficiently and answered any and all questions I had. Between my wife and I we have 2 vehicles covered and the monthly bill as affordable. Overall pleased to be a customer! Shout out to Susan N and Craig V!"
We responded:
"Tyler, Thank you for your wonderful review! I'm glad to hear that we could efficiently assist with your insurance needs for your new painting business and that you found our team professional and helpful. We appreciate your trust in us and your shout out to Susan and myself. - Craig"
Jeremy
January 28, 2025
5
out of
5
rating by Jeremy
"Susan Newell is unbelievable! She always answers, gets me all the discounts she is able to, makes sure I get the best price, and has helped me out so much! I definitely recommend State Farm for ALL your insurance needs just like myself has!"
We responded:
"Hi Jeremy, Thank you for your fantastic review! I'm thrilled to hear that Susan has been so responsive and helpful in securing the best prices and discounts for you. Your recommendation means a lot to us. - Craig"
Rachel Therrien
January 23, 2025
5
out of
5
rating by Rachel Therrien
"I was recently shopping around for a new auto insurance provider that could offer not only a reasonably-priced, well-rounded policy, but also the level of customer service and attention that one hopes for when contracting with any agency or business. I’ve had negative experiences with other local agencies, but Craig Vickers’ office at State Farm did not disappoint whatsoever. Within 24 hours of my reaching out, I had met with one of their exceptional agents, Susan, over the phone, who walked me through a quote and got me set up on a policy that works best for my needs and where I am in life right now. She was patient and took her time to explain all coverage details to me, answering any questions that came up. Everyone I interacted with was incredibly personable, positive, and knowledgeable, and I feel like I’m in excellent hands moving forward. Thank you again, Susan, Craig, and team! I’m glad to be working with you all!"
We responded:
"Dear Rachel, Thank you so much for taking the time to share your experience with our office! We are thrilled to hear that you found the perfect policy and that Susan was able to provide you with the attentive and thorough service you were looking for. At Craig Vickers’ State Farm office, we strive to offer personalized and comprehensive support to all our clients, and it’s wonderful to know that we hit the mark for you. Your kind words about our team's patience, knowledge, and positivity mean a lot to us. We are delighted to have you as a part of our State Farm family and are committed to ensuring you continue to feel in excellent hands moving forward. If you ever have any further questions or need assistance, please do not hesitate to reach out. Thank you again for your trust and your glowing review. We look forward to serving you for many years to come! Best! Craig Vickers and the State Farm Team"
Sarah King
January 13, 2025
5
out of
5
rating by Sarah King
"So glad I found a insurance to save some money 💰 looking forward to having state farm ins"
We responded:
"Thank you for your fantastic review, Sarah! We’re so happy you found savings with us and are excited about having State Farm as your insurance provider. We look forward to being there for all your insurance needs and providing proper service. Welcome to the State Farm family! If there’s anything you need, don’t hesitate to reach out. Thank you again! - Craig"